Emergency Medical Services
Staffed with emergency medical technicians and paramedics, the Department of Emergency Medical Services (EMS) is a municipal ambulance service that provides prehospital medical care to the sick and injured patients in the town of Guilderland; and Advanced Life Support First Response (ALSFR) to the town of Knox. EMS covers almost 100 square miles, which include portions of the SUNY Albany Campus and part of the New York State Thruway. Staffed with paramedics in specially equipped vehicles, the System also deploys a two-tiered response to a part of the town served by a private ambulance company. The EMS Department's NYS-certified paramedics provide Advanced Life support (ALS) which consists of invasive techniques such as intravenous therapy, tracheal intubation, administration of medications, electrocardiography and transmission, medical control privileges, and more.
Paramedics must graduate from a college program that consists of training and certification in Advanced Cardiac Life Support, Pediatric Advanced Life Support, Prehospital Trauma Life Support, and Advanced Medical Life Support and must continue this training throughout their career. The Town Medical Director is a physician, board-certified in Emergency Medical Services, who provides medical direction and oversight to the operations. The Medical Director also responds to high-acuity events for additional expertise when requested by EMS providers.
View a copy of the EMS Department's Annual Report.
Emergency Medical ServicesPhysical Address
200 Centre Drive
Albany, NY 12203
200 Centre Drive Albany NY 12203
PO Box 339
Guilderland, NY 12084
Phone: 518-456-3600Fax: 518-862-0843Emergency Phone: 911
After Hours Dispatch: 518-356-1501
Donald Doynow, MDMedical Director
Jay TylerDirector of EMSPhone: 518-456-3600 Ext. 1
Sean McGaughneaDirector of EMS OperationsPhone: 518-456-3600 Ext. 2
Bonnie-Jean JohnsonSenior Paramedic SupervisorPhone: 518-456-3600 Ext. 4
Rachel HennetOffice AdministratorPhone: 518-456-3600 Ext. 3